Postage

Special Delivery Royal Mail or International Signed For Royal Mail

Goods will be shipped within 24-48 hours once payment has cleared.
If paying by Paypal, please note that we will only post items to the address listed with Paypal (unless specified)

Postage within the UK, is £6.00 Special Delivery.

Internation Signed For Shipping is £9

Free Gift Wrapping is available upon request.

Payment

You can pay for your order by Credit Card, Debit Card, Paypal, Cheque, BACS or Cash. Payment accepted in Sterling, Euro or Dollars.

Items are shipped once payment has cleared.

We use a secure server for inputting your details and have made every precaution to make your transaction secure. Your details are not given to any Third Party.

Alternatively you can call 07950 015143, or email info@lovethatjewellery.co.uk,  to obtain details of how to pay using other methods other than by Paypal or Credit/Debit card.

Delivery

Orders will be processed and shipped within 24 hours-48 hours of cleared payment (except for circumstances beyond our control). In the event of delay, you will be notified by email / phone.

Shipping days are Monday-Friday.

Prices

We will ensure that the price of goods and services we are offering are clear and easily found.
A postage delivery charge is added to each sale, see above for pricing.

If purchasing from outside the UK / EU, please note that you are responsible for any customs charges for your country.

Returns and Refunds

You are entitled by law to cancel your order within 14 working days, which must be received by us within 14 days for you to qualify for a refund.
If for any reason you are not happy with your purchase, a full refund will be issued (exclusive of shipping charges). You must notify us of an intent to return goods within 14 days from receiving the item.
Item to be returned fully insured for the price paid, in the same condition as dispatched, in original packaging.
Returns or credits will be processed within 14 days of receipt and inspection of item(s). We will confirm receipt of the returned item(s) and completion of the refund by email /phone.
Return postage will be paid by the buyer.
Please note that we will only post items to the address listed with Paypal (unless otherwise specified)
International returns will need to be clearly marked as a returned goods. Country of origin UK. Failure to do so will result in an import duty charge, which will be deducted from any refund amount.

In the unlikely event of an item going missing in the post, we will not be able to refund the item until 40 days after the date that it was first posted, due to filing a claim to Royal Mail.

Misrepresentation

The majority of items are sold as Vintage, and will not be in New condition. We do our best to describe each piece accurately, so any faults / repairs will be stated.

Should you feel that your item has been misrepresented or mis-described, then please return the item within 14 days. You will receive a full refund and your shipping refunded.

Contact Details

Please contact me by phone / text on 07950 015143.

Alternatively, email info@lovethatjewellery.co.uk

Thank You.